Claimant No Show

This article shows how to bill for claimants who did not attend the appointment at the scheduled time. 

How to change the Examination Status:

• You can change the status of the Examination on the Billable item's page. 
• You can also change the status of the examination from the Calendar. Click on Calendar from Dashboard or from Billable Item's page. 

• Change the examination status to"Appointment Cancelled -Send bill".  
• You will be asked for confirmation to change the status, select "Yes". 

• The Examination Status will be changed to "Claimant no show - Send Bill", Click "Go to Billable Item".

• For reference purposes, the regulations of the appointment notification and cancellation can be found next to the Examination Status.

How to attach Missed Appointment Bill Notification to Insurance Company:

• Click Transcription & Compilation in Simple Services. 

• Go to the report section and check the box 'Missed Appointment Bill Notification - no record review' or 'Missed Appointment Bill Notification - with record review'. 
  
• Click Download. The file will be downloaded to the device. Please make necessary edits to the file and keep it ready to upload in billing.  

• Go to Billing in Simple Services. 

• Scroll down to the report documents tab. 

• Click Upload Completed Form, upload the completed missed appointment notification form and click Save. 

• Missed appointment bill notification is ready to be sent with Bill to the concerned parties. 

How to send Bill for the appointment cancellation:

• Go to Billing in Simple Services. 

• Scroll down and go to Submit Bill and Report. 

• Click Submit Bill and Report and check the boxes of the recipients you want to send the reports.

• Click Bill On Demand to send the bill or click Download Bill and Report to download the report and send it manually. You will get a success message and you can see the documents sent will be downloaded. 

The Bill for claimant no show is sent. Suppose there is a request for rescheduling the appointment. Please create a new billable item. Please click here for steps to create a new billable item.